The hotel PBX that knows who is in the room
Every room phone is part of the system. Guests set their own wake-up calls, housekeeping updates room status from the handset, outside lines open at check-in and close at check-out, and the desk decides which rooms may call each other. A front desk, guest bills and invoices come built in — no separate PMS needed.
The hotel module is included in Large.
Every room has its own phone — wake-up calls ring on time.
Sound familiar?
Running a hotel on an ordinary phone system
Wake-up calls on paper
Someone writes them down at night and dials each room in the morning, and one gets missed.
Calls nobody pays for
A room that checked out at noon can still dial long distance at midnight.
Housekeeping walks back to the desk
The desk sells a room it thinks is clean, or holds one that has been ready for an hour.
Charges typed in twice
Restaurant and laundry slips are re-keyed onto the guest bill, then again into the accounts.
Filantis is a hotel phone system that knows who is in each room, so the phones do these jobs for you. See how
Hotel phone features
What a hotel needs from its PBX — and ordinary PBXs leave out
Room phones are only useful when the phone system knows about the stay. Filantis does, because the front desk and the PBX are the same system.
Room and desk phones
Lay out your floors and every room number becomes a working phone — guests dial reception, restaurant or housekeeping by short code.
Wake-up calls
Guests set or cancel their own from the room phone and hear the time read back; the desk can set them too. A board shows what is due, by room number only.
Room status from the handset
Housekeeping keys in a status with their PIN — cleaning, ready, inspected — and the front desk board updates at once. Repeated wrong PINs lock the room phone out.
Outside line after check-in
Choose per room class whether guests may dial out. When restricted, a room gets an outside line only while a guest is checked in.
Room-to-room calling
Rooms cannot ring other rooms by default. The desk opens it for a guest — say, a family across two rooms — and it ends at check-out.
Staff on the move
Duty managers, housekeeping and maintenance answer on their own Android phones; paging reaches a whole floor of handsets.
A front desk built in
The PBX already knows the rooms — so the front desk comes with it
Arrivals, bookings, check-in, guest bills and housekeeping on the same system that rings the rooms. Use it as your PMS, and the phones follow every stay automatically.
A Front Desk that shows the whole day at a glance
Arrivals, departures and who is in house on one tab; every room as a tile you can act on; bookings, guests and the cashier tills one click away. Staff you allow get the desk — nobody else does.
- Room tiles for vacant, occupied, arriving, cleaning and blocked
- Room menu on every tile: check in, move, clean, assign a task
- Tills tab with handover between shifts
Bookings, tariffs and a book-direct page
Take bookings at the desk or on your own public booking page, with availability that counts holds properly so a room is never sold twice. Rate plans and seasons live on one tariff page, beside the room types.
- Rate plans and seasonal prices per room type
- Deposits by card or payment link, confirmed at the desk
- Cancellations and no-shows recorded, not deleted
Check-in that gets the identity right the first time
The ID document type and number are required before a room is handed over — at a walk-in or when a booking arrives. Take the advance in the same step, and the guest is filed as a contact for next time.
- ID and address captured on every stay
- Optional ID scan, auto-cropped and compressed in the browser
- Guest register ready when it is asked for
A guest bill that becomes a proper tax invoice
Room nights, extras and restaurant bills gather on the guest's bill as the stay goes on. At checkout it becomes a numbered tax invoice, the payment becomes a receipt, and all of it is already in your books.
- Split bills — the company pays the room, the guest pays the extras
- Charge to room from the restaurant, in one tap
- Settle by card machine, payment link or cash
Housekeeping that updates the room board by itself
Choose a department for your room attendants and assign them cleaning, inspection, guest requests or food service per room. Starting a clean marks the room cleaning; finishing it marks it ready — and attendants can report from the room phone with their PIN.
- Tasks per room, with the attendant shown on the tile
- Status from the room phone — no walking back to the desk
- Inspection before a room is sold again, if you want it
Room phones and wake-up calls, because the phone system is right there
Lay out your floors and every room number becomes a working phone. Guests dial reception, the restaurant or housekeeping; the desk sets a wake-up call and the system rings the room at that time — with a board showing what is due, by room number only.
- Floor plan numbers rooms and their phones together
- Wake-up calls scheduled, placed and recorded
- A wall board for due calls — never guest names
And everything around the stay
The rest of the hotel runs on the same platform
Room types
Sixteen standard types to start from, each a billing item with its rent and tax.
Restaurant & bar
Add the restaurant module and outlet bills post straight to the guest's bill.
Sales tax & reports
Tax invoices in your country's regime, tax reports and profit & loss for the property.
Staff & payroll
Attendance from the reader at the staff entrance, shifts, and wages posted to the books.
TV boards
Rooms, arrivals and takings on a screen in the back office, refreshed live.
Owner's dashboard
Rooms in house, revenue, money received and who owes you — every morning.
Mobile app
Duty managers answer the reception line from their own phone, anywhere on the property.
Card machines
Charge the guest bill on the terminal at the desk; the receipt files itself.
What do you call it?
Your section is named the way you name it
Pick one when you sign up — it names the section in your panel, your headings and your documents. Change it any time from Appearance.
Accounting is included
The books come with it
Every guest bill becomes a tax invoice, restaurant bills charged to the room land on it, and the takings reach the ledger by themselves — the full accounting module is part of the hotel pack.
Tax invoices
Numbered invoices with your sales tax, credit notes and receipts.
Journal & ledger
Double-entry books, trial balance and profit & loss — always up to date.
Purchases & stock
Supplier bills and payments that post to stock or expense, as they should.
Payments & who owes you
Receipts by card, link or cash, statements of account for every customer.
Pricing
Hotel phone system pricing
Phone system free for 10 phones Bigger sizes from $19 a month No per-user fees
- Office
- Hotel management
- Restaurant & bar
- Accounting
- + Printers & fax
- + Card machines
- + Payment gateways
- + SMS
- + Service connectors
- Office
- Hotel management
- Accounting
- + Printers & fax
- + Card machines
- + Payment gateways
- + SMS
- + Service connectors
Pick your phone system size and pack at sign-up · change either whenever you like
Questions hoteliers ask
Does it work for a small guest house or B&B?
Yes. Call your section Hotel, Resort, Guest House or Homestay, number as few rooms as you have, and use only the parts you need. The same software runs a 6-room B&B and a 200-room hotel.
Which room phones work?
Any standard IP desk phone — Yealink, Grandstream, Fanvil and most others. Your existing analogue room phones can stay too, plugged into a small adapter box.
Do I need room phones to use the front desk?
No. The front desk, bookings, guest bills and housekeeping work without them.
Can the restaurant bill a guest's room?
Yes, with the restaurant module switched on. The bill is charged to the guest's bill and appears on the room invoice at checkout — alone or beside a standalone restaurant.
Will it handle sales tax and occupancy tax?
Yes. Pick your country of business and invoices carry its tax — in the US, the state and local sales or lodging tax rates you set, each on its own line, with tax reports. Every other country gets its own tax pack.
Does it connect to online travel agencies?
Not today. Filantis gives you a book-direct page of your own; bookings from other channels are entered at the desk.
Put your hotel on a phone system that knows the rooms
Create your workspace with the hotel pack, lay out your floors, and every room rings by this afternoon.
A free plan, not a trial 7 days to change your mind on a first payment Cancel any time, no notice period