Pricing
One subscription for the company. Never a price per person.
You pay for simultaneous calls — how many conversations can be happening at the same moment — and every plan comes with a generous extension ceiling. Hiring somebody does not cost you a licence, and neither does giving them a second handset.
One subscription
the whole company
Free
4 simultaneous calls, 10 extensions.
Free forever.
- 4 calls at once
- 10 extensions
A plan, not a countdown.
Basic Plan
8 simultaneous calls, up to 60 extensions.
Billed monthly. $249 a year saves $51.
- 8 calls at once
- 60 extensions
7 days to change your mind · cancel any time
Standard Plan
16 simultaneous calls, up to 100 extensions.
Billed monthly. $379 a year saves $77.
- 16 calls at once
- 100 extensions
7 days to change your mind · cancel any time
Premium Plan
24 simultaneous calls, up to 140 extensions.
Billed monthly. $429 a year saves $111.
- 24 calls at once
- 140 extensions
7 days to change your mind · cancel any time
Dedicated cloud server · quoted for your business
Need a server of your own? We run Filantis on a cloud server reserved for your business alone, in the region you choose, with every feature included and an uptime commitment available. Tell us your requirements and we will send you a quote.
In every plan, including the free one
Extensions and departments, voicemail, the browser dialpad, call reports, presence and busy-lamp keys, transfer and forwarding rules, hold music, the autodialer, your own SIP trunks and numbers, and the admin interface with no features greyed out of sight — you can always see what the next plan up would give you, and what it costs.
How many calls at once do you actually need?
This is the only number that decides your plan, and almost nobody knows their own. As a rule, a fifth to a third of an office is on the phone at the busiest moment of the busiest day — less in a workshop, more in a sales room.
4
Up to about 10 peopleFree — 4 conversations at the same instant, and room for 10 extensions.
8
About 24 to 40 peopleBasic Plan — 8 conversations at the same instant, and room for 60 extensions.
16
About 48 to 80 peopleStandard Plan — 16 conversations at the same instant, and room for 100 extensions.
24
About 72 to 120 peoplePremium Plan — 24 conversations at the same instant, and room for 140 extensions.
Guessed wrong? Change plan and it takes effect immediately — you are not stuck with the number you picked on the day you signed up. Bigger than the largest plan, or need your own server? Ask for a dedicated cloud server quote.
What is in each plan
The two rows at the top are the ones that decide the price. Everything below them is a feature, and a feature your plan excludes is still visible in the interface with a padlock and the price of the plan that includes it — never hidden.
| Feature | Free | Basic Plan | Standard Plan | Premium Plan |
|---|---|---|---|---|
| Simultaneous calls | 4 | 8 | 16 | 24 |
| Extensions | 10 | 60 | 100 | 140 |
| Business | ||||
| Contacts, customer and supplier groups | Included | Included | Included | Included |
| Accounting, invoicing, purchases and stock | — | — | Included | Included |
| Payroll | — | — | Included | Included |
| Hotel management | — | — | — | Included |
| Guest rooms | — | — | — | 250 rooms |
| Restaurant & bar | — | — | — | Included |
| Calls & routing | ||||
| Extensions, departments and voicemail | Included | Included | Included | Included |
| Forwarding, transfer and pickup rules | Included | Included | Included | Included |
| Operator panel and call parking | Included | Included | Included | Included |
| Auto-attendant menus (IVR) | — | 1 | 5 | 25 |
| Paging groups and zones | — | 2 | 10 | 50 |
| Call parking slots | 1 | 2 | 5 | Unlimited |
| Phones & apps | ||||
| Desk phones and browser dialpad | Included | Included | Included | Included |
| Mobile app (Android) | — | — | Included | Included |
| Handsets per person | 1 | 1 | 2 | 3 |
| Video calling, one to one | — | — | Included | Included |
| Video meeting rooms | — | — | 5 rooms | 25 rooms |
| Reaching the world | ||||
| SIP trunks (your own carrier) | 1 | 1 | 3 | 10 |
| Autodialer campaigns | Included | Included | Included | Included |
| SMS | — | — | Included | Included |
| Fax (T.38) | — | — | Included | Included |
| Reports & screens | ||||
| Call reports and activity log | Included | Included | Included | Included |
| Call recording | — | — | Included | Included |
| Recording and voicemail storage | 1 GB | 1 GB | 10 GB | 100 GB |
| TV display boards | — | — | — | Included |
| Connectors | ||||
| Service connectors (CRM, WhatsApp, cloud, database) | — | — | — | Included |
| REST API access | — | — | — | Included |
How billing works
The parts of a subscription that usually turn out to have a catch. There is no catch here, so they are stated plainly rather than buried in a document you agree to.
Monthly or yearly
Pay each month, or once a year and keep up to 20%. Yearly is a discount, not a lock-in device — the cancellation terms are the same either way.
Change plan whenever
Up or down, effective immediately. You are never stuck for a month with the size you guessed at on the day you signed up.
7 days to change your mind
A full refund on a first payment for a cloud plan, no questions asked about why. The details, including the exceptions, are in the refund policy.
Dollars or rupees
Indian customers are billed in rupees at a rupee price we set — not a dollar price run through today's exchange rate. Prices switch at the top of this page.
What counts towards my extension limit?
People. Each member of staff is one extension, however many devices they use — a desk phone, the browser dialpad and the mobile app on one person's extension count once, not three times.
What happens if we hit the simultaneous-call limit?
The next call waits rather than the system falling over, and nobody is billed for an overage — there is no such thing here. If it happens often, move up a plan; the call reports will tell you honestly whether it is happening at all.
What happens if I upgrade halfway through a month?
The new plan applies straight away. You are billed for the plan you are on, and changing it does not reset anything about your system — the same extensions, the same numbers, the same recordings.
How do I cancel, and what does it cost?
You cancel, and nothing else happens: no notice period, no cancellation fee, no phone call to sit through. Your plan runs to the end of the period you have already paid for and then stops.
Do I lose my phone numbers if I leave?
No. Your numbers are yours and they sit with your carrier, not with us — we are not a reseller of minutes and take no cut of your call spend. Pointing them at another system is a change you make at the carrier.
Is there a discount for a nonprofit, a school or a startup?
Ask. The honest answer is that the free plan is already a complete phone system for a small organisation, so the question is usually whether you need more calls at once — and if you do and the price is the obstacle, write to us and say so.
Can we have our own server instead of the shared platform?
Yes. We run Filantis on a dedicated cloud server reserved for your business alone, in the region you choose, with every feature included and an uptime commitment available. It is priced for your size, so tell us your requirements and we will send you a quote.
What if I would rather buy it outright than subscribe?
Then buy it outright. The appliance and the office-server edition are one-off purchases with no monthly licence, running the same software with the same interface. That is the point of there being four ways to run it.
Start on the free plan and move up when the calls do
The free plan is a complete phone system rather than a countdown. Every paid plan is the same system with more room in it.
A free plan, not a trial 7 days to change your mind on a first payment Cancel any time, no notice period